It’s a shame how dishonest companies can be. Not to mention, you can’t find a price on this product because it can only be installed by a “licensed professional”.As for the cleaning service I initially asked for? They wanted over $1,000.I seriously doubt the legitimacy of most of these reviews and so should you. If this product was truly this revolutionary, it would put water softeners out of production. They claim it acts almost like a water softener it’s cables wrapped around a pipe, look it up. Just to put that into perspective, the tankless water heater I currently have installed goes for about $1,500 new what’s the labor cost here? And this Flow Tech? It’s a scam. After placing his hand on my tankless water heater, he confidently came to the conclusion that the unit required replacement.A few moments later, I had an estimate for $7,847 to replace the unit and install a product called Flow Tech. After just a few minutes, it was very apparent that this was a sales pitch instead of a diagnosis. I didn’t know too much about it, but I did know they needed maintenance especially with hard water.Upon arrival, the plumber was very polite I’ll give him that, but that’s about it. The house is equipped with a tankless water heater system. I’ve never posted a negative review before, but this is an instance when I truly feel something needs to be said.I recently contacted Perfect Home Services after purchasing our first home. They will not refund you or own up to their mistakes.I paid for the job but I lost a weeks worth of income because of them. But if they mess something up on your house they will blow you off and deny anything. They sent the same person over and told them I did not want him in my house.Eventually the job did get fixed and they "promised" to replace the broken part within 5 business days.4.5 weeks later, 5-7 phone calls, appointments that they didn't show up for and they sent over their warehouse employee to drop off the part.I have come to learn that this company will do the work. This plumber of 30+years destroyed the part of my shower because he didn't remove a simple screw that was behind the part.After I removed the part I called them and told them to send a different plumber. Eventually I got tired of taking time off of work because of him so I went into the shower to see what the problem was. I had to take a total of 6 days off of work because of this simple job.( And I do mean simple). He came to my house 4 times, eventually destroyed the part on my shower. Then when I had them work on my shower, the plumber with 30+ years of experience could not figure out how to remove the part that turns on the shower. I haven’t had to use their hvac side but we just signed up for the maintenance program and are excited to make use of that. I couldn’t be happier to work with them and grateful to have a number to call without fear of being ‘taken advantage of’. I was blown away by the professionalism that Joe had when he came over.The plumbers that we had were kind, courteous, reasonable, knowledgeable and very professional. Ended up not being a big repair or drain - but recommended us a backup sumppump that we knew we needed.This third time we had a pipe burst into our sons nursery - they got someone out to our place in a few hours. The first time we had issues with our floor heaters - called a bunch of places and no one knew how to fix it, but perfect came out and did that for a reasonable price.Next time was a clog in our duplex down home that was causing our bathrooms downstairs to backflow - our plumber that came out was incredibly kind and helpful. This is the third time that we have used perfect home services for plumbing issues.
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